Hari Buti Pouch Set

Shipping Policy

Thank you for shopping with Pink Raah. This Shipping Policy explains how we process and deliver your orders.

1. Order Processing
Orders are processed within 1–3 business days after payment is successfully received.
Orders are processed Monday through Saturday, excluding public holidays.
You will receive an order confirmation and a shipping confirmation email with tracking details once your order has been dispatched.
2. Shipping Locations

We currently ship to all locations across India.

If your location is not available during checkout, please contact our customer support team.

3. Shipping Charges

Shipping charges are calculated based on your delivery location, order value, and shipping method. Any applicable shipping fees will be displayed du…
[2:25 pm, 14/7/2026] +91 89545 65164: Contact Us

We're here to help! If you have any questions about our products, orders, shipping, returns, or any other inquiries, please get in touch using the details below.

Customer Support

Business Name: Pink Raah 
Email: hello@pinkraah.com
Phone: +91 8954565164

Business Address

B-382 Ashok Nagar
Delhi, 110093
India

Business Hours
Monday – Saturday: 9:00 AM – 6:00 PM
Sunday: Closed
Response Time

We aim to respond to all customer inquiries within 24–48 business hours.

Order Support

When contacting us about an order, please include:

Your Order Number
Full Name
Email Address used for the order
A brief description of your issue

This helps us assist you more quickly

Crafted by Jaipur artisans, packed with care, and delivered to your door. If something feels off, we’ll make it right — quickly and kindly.
Thank you for shopping with Pink Raah. We want you to be satisfied with your purchase. If you are not completely happy, please review our return and refund policy below.

Returns

We accept returns within 15 days from the date of delivery.

To be eligible for a return:

The item must be unused, unworn, and in its original condition.
The item must be returned in its original packaging with all tags and accessories.
Proof of purchase (order number or receipt) is required.

Non-Returnable Items

The following items cannot be returned:

Personalized or custom-made products
Clearance or final sale items (unless defective)
Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order number and photos of the product. We will arrange a replacement or refund after verification.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved:

Refunds will be issued to your original payment method.
Processing may take 5–10 business days, depending on your bank or payment provider.

Shipping charges are generally non-refundable unless the return is due to our error or a defective product.

Return Shipping
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
We recommend using a trackable shipping service, as we are not responsible for returns lost in transit.
Exchanges

We replace items only if they are defective, damaged, or if the wrong item was shipped. Contact us to request an exchange.

Order Cancellations

Orders may be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled and must follow the return process.

Contact Us

If you have any questions about this Return & Refund Policy, please contact us:

Business Name: Pink Raah
Email: hello@pinkraah.com
Whatsapp/phone: 8954565164
Address:B-382 Ashok Nagar, Delhi ,110093.